Policies

Payment: Cash, Visa, Master Card, Discover, American Express, or Bank Wire.

We also accept a personal check, money order, or cashiers check, please allow up to 7 working days for payment to clear.

PayPal is available, however we will only accept payment from a verified PayPal account and extra fees may apply.

Returns: Tommy's offers a 48 hour approval period for all shipped guitars and effects. All shipping costs are the buyers responsibility. A returned item must be sent back in the exact condition and packaging as when the item left Tommy's. Returns must be insured. All returns, within the 48 hour approval period, are subject to a 3% restocking fee. Any return after the 48 hour approval period will be subject to a 15% restocking fee. All returns require prior approval from Tommy. Sorry, no returns for shipped amplifiers.

Every transaction on tommysguitarshop.com is secured using the latest technologies so that you can buy with confidence.